Privacy Policy

1.- Responsible and description

1.1.- Responsible

The person responsible for the treatment of this site is CLICKLABS DIGITAL VENTURES, S.L. (hereinafter IQBOOST), with address at Avenida can fontanals s/n sant cugat del valles, 08190 Barcelona Spain.

CIF: B 56888761

Email: info@iqboost.mobi

1.2.- Description

Acceptance of the IQBOOST privacy policy (hereinafter "Privacy Policy") is a necessary condition for the use of our website and the provision of the service (hereinafter the "Service").

This Privacy Policy regulates the collection, treatment and use of your personal and non-personal information as an IQBOOST user, as of the effective date that appears in the header.

To process your personal data, IQBOOST complies with current local and European legislation, as well as its implementing regulations.

2.- Information collected

Access to our website can be done without having to provide any data, although to register and/or purchase our services you will need to provide us with some personal information.

The personal and non-personal information collected by the Service will reach us in three ways:

1. automatically collected
2. which you provide us voluntarily
3. that provided by third parties.

2.1.- The automatically collected

This information will consist of:

• That collected through cookies or similar mechanisms stored on your device, always with your consent or in accordance with other legal bases. Cookies policy for more information.
• The IP from which the connection is made, the type of device used and its characteristics, the version of the operating system, the type of browser, the language, the date, the country, the time of the request, the URL from which you come from, the URL you go to or the mobile network used, among others.
• Service usage data and possible errors detected during its use.
• Additionally, IQBOOST uses Google Analytics, an analytical service provided by Google, LLC. www.google.com.

In any case, you can disable Google Analytics cookies from here.

2.2.- What you provide voluntarily

This information will consist of:

All data is mandatory.

• That required by IQBOOST to complete your registration on the website: name and surname, and email, among others.

All data is mandatory.

• The information, personal or not, to complete the contracting of the service such as your email address and your credit or debit card number.
• The information, personal or not, that messages sent through the contact or opinion channels established in the Service may contain, for example your name and email.

2.3.- That provided by third parties

This information will consist of:

• That provided by payment systems or credit card processors, such as the time of purchase or its amount.

3.- Rights and purposes

We inform you that completing the forms is voluntary.

The personal data that you provide us will be incorporated and processed in the IQBOOST Processing Activities Registry in order to be able to respond to your requests, provide the requested service and keep you informed about issues related to the company's activity and its services.

You can exercise at any time the rights of access, rectification, deletion, limitation of your processing, opposition and portability of your personal data by email addressed to: info@iqboost.mobi Or the postal address: Avenida can fontanals s/n sant cugat del valles, 08190 Barcelona Spain.

In both cases you must identify yourself with your first and last name, as well as a copy of your DNI or national ID, if necessary.

In the event that you have given consent for a specific purpose, you have the right to withdraw consent at any time, without affecting the legality of the processing based on consent prior to its withdrawal.

Additionally, if you believe there is a problem with the way IQBOOST is handling your data, you can direct your complaints to the data protection authority that corresponds, being the Agencia Española de Protección de Datos the one indicated in the case of Spain.

4.- Age

Regarding the use of the online service, you represent that you are of legal age and that you have the necessary legal capacity to be bound by this agreement and use the site in accordance with its terms and conditions, which you fully understand and acknowledge.

You declare that all information you provide to access the Service, before and during use, is true, complete and accurate.

5.- Use of data

IQBOOST will use the data collected to:

• Manage and update the Service (the legal basis being our legitimate interest in maintaining and keeping the Service up to date and in good condition).
• Address the issues you raise (the legal basis being our legitimate interest in addressing the requests and questions of our users).
• Process the payments you make (the legal basis being the contract).
• Provide the contracted service (the legal basis being the contract).
• Maintain the security of the Service, investigate illegal activities, enforce our terms and conditions and assist state security forces in the framework of their eventual investigations (the legal basis being our legitimate interest in guaranteeing and maintaining the security of the Service and its users).

IQBOOST does not use automated decisions, although it may generate basic user profiles, the legal basis being our legitimate interest for commercial purposes and providing personalized offers.

Likewise, IQBOOST may use user information in the form of aggregated and anonymous data to show it to third parties.

5.1.- In emails and contact forms

The Service website has SSL encryption that allows the user to securely send their personal data through standard contact forms.

The personal data collected will be subject to automated processing and incorporated into the corresponding files in the registry of processing activities and of which IQBOOST is the owner.

In that sense:

• We will receive your IP, which will be used to verify the origin of the message in order to offer you appropriate recommendations (for example, present the information in the correct language) and to detect possible irregularities (for example, possible attempts at a cyber attack on the Service), as well as data related to your ISP.
• Likewise, you can provide us with your data by email or through the contact form.

Regarding the payment methods used:

• Our payment service providers use credit or debit cards to pay for the provision of our services.

6.- Conservation of data

The following indicates how long the data processed by the Service is kept:

• The disaggregated data will be kept without a deletion period.
• Customer data will be kept for the minimum necessary, and may be kept up to:
• 5 years, according to art.
• 6 years, according to art.
• User data will be kept for a maximum period of 12 months to be able to respond to your requests.

7.- Data shared with third parties

There are third parties that manage part of the Service.

IQBOOST requires them to comply with this Privacy Policy to the extent applicable to them, in addition to having their own.

Under some circumstances, IQBOOST may share, use or preserve some of the personal information collected with third parties:

• To provide the Service:

Service providers who perform functions on our behalf, such as payment services, web hosting, business analytics, customer service or web marketing.

• To cooperate with the competent authorities:

If we believe it is reasonably necessary to satisfy any law, legal process or legitimate interest.

8.- Security measures

IQBOOST adopts all necessary technical and organizational measures to protect the security and integrity of personal and non-personal information collected.

In any case, IQBOOST cannot guarantee the absolute security of the information collected, so you must collaborate and use common sense regarding the information shared at all times.

You understand and acknowledge that, even after deletion, personal and non-personal information may remain viewable in cache or if copied or stored by other users.

9.- Changes in the Privacy Policy

We may update this Privacy Policy in the future.

10.- Contact

If you have questions about this Privacy Policy, contact us at:

E-mail: info@iqboost.mobi

Address: Avenida can fontanals s/n sant cugat del valles, 08190 Barcelona Spain.